Help Center
Everything you wanted to ask.
Quick answers about our wipes, your order, and how Flushé works.
Frequently Asked Questions
Are Flushé wipes really flushable?
Yes. Flushé wipes are designed to break down in water and pass safely through sewer and septic systems. Always flush one wipe at a time and avoid flushing in older or fragile plumbing systems.
What makes Flushé wipes different?
Plant-based fibers, dermatologically tested, pH balanced, and alcohol-free. They give a superior clean without harsh chemicals or plastic-blended materials.
Are Flushé wipes safe for sensitive skin?
Yes. They are pH balanced, dermatologically tested, and free from alcohol, parabens, and harsh chemicals — safe for daily use on sensitive skin and intimate areas.
Are Flushé wipes safe for septic systems?
Yes. Our wipes are tested for sewer and septic compatibility and break down naturally without clogging.
Do Flushé wipes contain alcohol or harsh chemicals?
No. Our wipes are alcohol-free and made without parabens, sulfates, or harsh fragrance compounds.
What is the shelf life of Flushé wipes?
Sealed packs stay fresh for up to 24 months. Once opened, we recommend using within 4 weeks for best freshness.
How fast do orders ship?
Orders placed before 2pm ET ship the same business day. Free standard shipping on orders over $25.
What is your return policy?
Try Flushé risk-free for 30 days. If you don't love it, contact us at hello@flusheclean.com and we'll refund your first order — even if the pack is opened.
Do you ship internationally?
Right now we ship across the United States and Canada. We're working on adding more regions — sign up to our newsletter to be notified when we ship to you.
Are Flushé Kids wipes really for kids?
Yes. Flushé Kids is formulated with extra-gentle ingredients suitable for babies and toddlers. Always supervise children and avoid the eye area.